sec_5_6_1__para__2
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
These provisions therefore apply if the consumer wants the service or public utilities to start during the withdrawal period. However, these rules should not prevent the trader from actively proposing that the consumer make such a request. At the same time, the trader is not obliged either to offer this option or to accept the consumer’s request.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.