sec_5_8_2__para

For services (including digital services) and public utilities, Article 14(4)(a) provides that the consumer bears no cost, i.e. the consumer is entitled either to a refund of the amount paid or not to pay, if the trader has not provided the required information about the right of withdrawal under Article 6(1)(h) or (j) or if the consumer has not expressly requested that the service starts during the withdrawal period in accordance with Article 7(3) or Article 8(8).

← 5.8.2. Folgen in Bezug auf Dienstleistungen und öffentliche Versorgungsleistungen · All articles · doc__table__177 →

Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.