d1e11568-1-1__para__5 — COMMISSION NOTICE – Guidance on the interpretation and application of Directive…

d1e11568-1-1para5

COMMISSION NOTICE – Guidance on the interpretation and application of Directive 2005/29/EC of the European Parliament and of the Council concerning unfair business-to-consumer commercial practices in the internal market · European Union

Recital 47 to Directive (EU) 2019/2161 explains that reasonable and proportionate steps could include ‘requesting information to verify that that the consumer has actually used or purchased the product’. Such information could be, for example, a booking number. Other ‘reasonable and proportionate steps’ could include:

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.