lexiara

d1e11568-1-1__para__6

Thanks to the information that traders will publish in accordance with Article 7(6), it is expected to be possible for both the users and the enforcement authorities to assess and to evaluate the steps taken by the trader, also comparing those with the industry best practices that may develop over time. An ISO standard is available in this area - ‘Online consumer reviews: Principles and requirements for their collection, moderation and publication’ (ISO 20488:2018).

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.