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Those latter product’s characteristics and restrictive conditions that the average consumers will not normally expect from the given category or kind of product must in particular be communicated to the consumer as those are especially likely to affect their transactional decisions. Such characteristics could be, for example, the limitation of the duration or of the nature and performance of a service (e.g. whether a ‘fibre’ internet service is ‘fibre-to-the-home’ or another type) or a particular composition or specification of goods (e.g. the synthetic origin of precious stones such as diamonds).
Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.