ntr337-C_2021526EN.01000101-E0337

COMMISSION NOTICE – Guidance on the interpretation and application of Directive 2005/29/EC of the European Parliament and of the Council concerning unfair business-to-consumer commercial practices in the internal market · European Union

(337) In 2015-2016, the Commission set up a multi-stakeholder group on comparison tools bringing together industry representatives, operators of comparison tools, NGOs and national authorities, which developed non-binding principles specifically aimed at helping comparison tool operators to comply with the UCPD. Comparison tools is to be understood in a broad manner, covering functionalities on online marketplaces, review tools etc. Available at: https://ec.europa.eu/info/live-work-travel-eu/consumer-rights-and-complaints/unfair-treatment/unfair-treatment-policy-information_en#comparison-tools.

All articles

Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.