ntr388-C_2021526EN.01000101-E0388

COMMISSION NOTICE – Guidance on the interpretation and application of Directive 2005/29/EC of the European Parliament and of the Council concerning unfair business-to-consumer commercial practices in the internal market · European Union

(388) Commission Decision of 16.7.2020 initiating an inquiry into the sector for consumer Internet of Things related products and services pursuant to Article 17 of Council Regulation (EC) No 1/2003 (C(2020) 4754 final). See the Preliminary Report published on 9 June 2021, which indicates concerns as to the lack of interoperability, for example regarding certain providers of voice assistants and operating systems: https://ec.europa.eu/commission/presscorner/detail/en/ip_21_2884.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.