ntr393-C_2021526EN.01000101-E0393

COMMISSION NOTICE – Guidance on the interpretation and application of Directive 2005/29/EC of the European Parliament and of the Council concerning unfair business-to-consumer commercial practices in the internal market · European Union

(393) The concept of ‘passenger’ is not defined under the sectorial regulations on passenger rights, and is therefore broader than the concept of ‘consumer’ under the UCPD, in the sense that the passenger rights regulations apply to all passengers, with no distinction as to the purpose of travel. On the other hand, only the consumer of transport services (see Article 2(a) of the UCPD – explained at Section 4.4.2) is subject to the UCPD.

All articles

Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.