sec_4_2_10__para__2
Traders may have different reasons for denying access to a product or to apply different prices based on geographical information, such as higher delivery cost or additional legal obligations for the trader. As regards the denial of sale or rerouting, according to Article 8(3) of the CRD, traders must inform consumers about delivery restrictions at the latest at the beginning of the ordering process. On the basis of Article 7(5) UCPD, this information requirement qualifies as ‘material’ under the UCPD. On the other hand, if a trader complies with the information requirement of Article 8(3) CRD, such denial of sale or rerouting is not an unfair commercial practice per se under the UCPD. However, according to the facts of the individual case, such practices could lead to unfair commercial practices.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.