sec_4_2_5__para__6 — COMMISSION NOTICE – Guidance on the interpretation and application of Directive…

sec_4_2_5para6

COMMISSION NOTICE – Guidance on the interpretation and application of Directive 2005/29/EC of the European Parliament and of the Council concerning unfair business-to-consumer commercial practices in the internal market · European Union

In 2016-2019, the Commission and national authorities obtained commitments from Facebook, Twitter and Google+ to bring their practices in accordance with EU consumer law. They addressed practices such as the lack of transparency concerning their business model for consumers, and various terms in their terms and conditions (355), which included limiting or totally excluding the liability of the platform in connection with the performance of the service and the identification of commercial communications, waiving mandatory EU consumer rights, and depriving consumers of their EU rights in relation to jurisdiction and applicable law.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.