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COMMISSION NOTICE – Guidance on the interpretation and application of Directive 2005/29/EC of the European Parliament and of the Council concerning unfair business-to-consumer commercial practices in the internal market · European Union

The UCPD applies not only to the trader who actually provides the travel and transport service but also to ‘ any other person acting in his name or on his behalf ’ (Article 2(b)). The provisions of the UCPD, in particular the information requirements laid down by Articles 6 and 7, are also applicable not only to airlines, hotels or car rental companies, but also to intermediaries – such as travel booking websites, comparison tools or metasearch websites – operating between them and consumers.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.