sec_4_3_6__para
The UCPD is applicable not only to the traders offering the travel service, but also to intermediaries such as travel booking websites (416), which must comply with the key provisions addressed in previous sections. Consumers need to receive material information about the traders’ identity, contact details, applicable cancellation policies and core aspects of travel safety, e.g. whether tourist accommodations are equipped with smoke and carbon monoxide detectors or whether passenger transport services are offered with vehicles that are adequately inspected and insured.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.