sec_7_6_3_1__para__2

Requests for information concern cases where an investigation into whether a product is compliant or not was started, and where the market surveillance authority needs compliance documentation from an economic operator for this investigation. The market surveillance authority in question should first itself request the documentation from the economic operator in the other Member State. Only when that economic operator does not provide the requested documentation, can a request for mutual assistance be made to an authority in that Member State (the ‘requested authority’). The authority that initiated the investigation (‘the applicant authority’) remains responsible for that investigation, unless otherwise agreed between the authorities. The applicant authority should clearly specify what compliance documentation it needs and from which economic operator. The requested authority should without delay contact the economic operator to obtain the information, which should then be passed on to the applicant authority as soon as possible, and in any case within 30 calendar days.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.