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When a product (e.g. a toy, a childcare article or a household appliance) is found, for instance, to be dangerous, the competent national market surveillance authority takes appropriate action to eliminate the risk. It can withdraw the product from the market, recall it from consumers or issue warnings. Economic operators can take such measures also voluntarily which has to be reported by the competent authorities as well. The National Contact Point then notifies the European Commission (through the IT application of the system) about the product, the risks it poses and the measures taken by the authority or the economic operator to prevent risks and accidents.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.