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An example of software that impedes replacement is the practice known as ‘parts-pairing’. This is made possible by serialisation of some spare parts (including batteries) that are paired to an individual unit of a device using software. When serialisation leads to pairing a part to a product unit, it can be detrimental to repair. In such cases, if a product component, including a battery, needs replacing during a repair, it might not be accepted, or might lose some of its functionality unless remotely paired to the device again via software controlled by the original manufacturer.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-07 · Text as adopted (Official Journal); later amendments are not incorporated in this text.