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Check list for the manufacturer ✓ Safety by design: make a proper risk assessment of the product when designing it and eliminate or mitigate all possible safety risks. ✓ Think about using European standards, the references to which have been published in the Official Journal of the EU, where they exist. They facilitate your compliance. ✓ Draw up technical documentation for your product to keep track of your internal risk assessment and keep it for 10 years. ✓ Make sure you affix the necessary information to your product or its packaging: indicate product identification details, your identification and contact details, instructions and safety information if needed. ✓ Ensure that there is a responsible person for your product in the EU and that its contact details and other required information are indicated on the product or on its packaging, the parcel or an accompanying document. ✓ Display the required product information in distance sales offers: — product identification details and its picture, — your identification and contact details, — identification and contact details of the responsible person for the product if you as manufacturer are not established in the EU, — instructions and safety information if needed. ✓ If you have a registration scheme or a customer loyalty programme in place, you must offer the possibility for consumers to subscribe for safety-related purposes only. ✓ Set up internal processes for product safety. ✓ If product safety issue arises: — Take corrective measures (for recalls use the template recall notice and provide remedies) — Inform consumers — Inform national authorities via the Safety Business Gateway — Inform other businesses in the supply chain ✓ Have a direct channel for consumer complaints about product safety and investigate these complaints: this can bring you precious information about safety of your product. Think about accessible formats. ✓ Keep an internal register of consumer complaints, product recalls and corrective measures taken. ✓ Report product-related accidents you become aware of via the Safety Business Gateway. ✓ Cooperate with market surveillance authorities when requested. For more details, refer to the section 3.1.1. on manufacturer’s obligations.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-07 · Text as adopted (Official Journal); later amendments are not incorporated in this text.