sec_3_1_3__para__16
COMMISSION NOTICE Guidelines on the application of the EU general product safety legislative framework by businesses · European Union
This means that customers should have the option of providing their contact details only in order to receive safety information (e.g., product safety recalls or safety warnings). In this case, their data should only be used to contact them in the event of a recall or safety warning and should not be processed for any other purpose (such as marketing).
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Source: EUR-Lex (Cellar) · retrieved 2026-09-07 · Text as adopted (Official Journal); later amendments are not incorporated in this text.