sec_3_4_1__para__17
COMMISSION NOTICE Guidelines on the application of the EU general product safety legislative framework by businesses · European Union
This means that customers must have the possibility to provide their contact details with the sole purpose of receiving safety information (e.g., product safety recalls or safety warnings). In this case, their data should only be used to contact them in the event of a recall or safety warning and should not be processed for any other purpose (such as marketing).
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Source: EUR-Lex (Cellar) · retrieved 2026-09-07 · Text as adopted (Official Journal); later amendments are not incorporated in this text.