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Commission Notice Guidelines for the practical implementation of the Safety Business Gateway under Article 27(2) of Regulation (EU) 2023/988 · European Union

Distributors are obliged to take action if they consider that a product is dangerous or does not meet the labelling and safety requirements set out in Articles 9(5), (6) and (7) and Article 11(3) and (4) of the GPSR. It may be the case, for example, that the product does not contain information identifying the product, information identifying the manufacturer and importer, or safety information and clear instructions. The distributor must ensure that the market surveillance authorities are immediately informed of such irregularities through the Safety Business Gateway (see Article 12(4)(c) of the GPSR). This means that either the manufacturer or importer must send that information via the Safety Business Gateway or, if they have not done so, the distributor must do it.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-07 · Text as adopted (Official Journal); later amendments are not incorporated in this text.