Section 404B(1)

If— the way in which the complaint is to be determined by the ombudsman is to be as mentioned in subsection (4). a consumer makes a complaint under the ombudsman scheme in respect of an act or omission of a relevant firm, and at the time the complaint is made, the subject-matter of the complaint falls to be dealt with (or has been dealt with) under a consumer redress scheme,

← 404B · All articles · 1A →

Source: legislation.gov.uk · retrieved 2026-09-04