Section 17(1)

Where— the subscriber’s provider shall ensure, free of charge, that the forwarding is stopped without any avoidable delay. calls originally directed to another line are being automatically forwarded to a subscriber’s line as a result of action taken by a third party, and the subscriber requests his provider of electronic communications services (“the subscriber’s provider”) to stop the forwarding of those calls,

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Source: legislation.gov.uk · retrieved 2026-09-04