Section 117(1)

The FCA must maintain arrangements designed to enable payment service users and other interested parties to submit complaints to it that— a requirement imposed by or under Parts 2 to 7 of these Regulations has been breached by a payment service provider, or a requirement imposed by or under section 312R of the 2000 Act has been breached by an authorised payment institution, small payment institution, or registered account information services provider.

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Source: legislation.gov.uk · retrieved 2026-09-04