Section 133

The Payment Systems Regulator must maintain arrangements designed to enable persons to submit complaints to it that a qualifying requirement has been breached. Where it considers it appropriate, the Payment Systems Regulator must include in any reply to a complaint under paragraph (1) details of the ombudsman scheme established under Part 16 of the 2000 Act (the ombudsman scheme).

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Source: legislation.gov.uk · retrieved 2026-09-04