Section 51D

Where any of the conditions in paragraph (3) below are met— regulation 51B(3) (minimum period for providing termination notice) does not apply; and subject to paragraph (2), the payment service provider must instead provide the termination notice referred to in regulation 51B(1) (requirement to provide termination notice) without delay following a decision by the payment service provider to terminate the framework contract. In the event of a conflict between the requirement in paragraph (1)(b) above and another legal requirement, the other legal requirement prevails to the extent of the conflict. The conditions referred to in paragraph (1) above are— the payment service provider considers that the payment service user’s conduct in relation to a person acting for or on behalf of the payment service provider amounts to the commission of an offence under— section 4 (fear or provocation of violence), 4A (intentional harassment, alarm or distress), or 5 (harassment, alarm or distress) of the Public Order Act 1986; Article 9 of the Public Order (Northern Ireland) Order 1987 (use of words or behaviour or display of written material); the Protection from Harassment Act 1997; the Protection from Harassment (Northern Ireland) Order 1997; or section 38 of the Criminal Justice and Licensing (Scotland) Act 2010 (threatening or abusive behaviour); or the payment service user provided incorrect information prior to, or when entering into, the framework contract, and had the correct information been provided the payment service provider would not have entered into that contract.

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Source: legislation.gov.uk · retrieved 2026-09-04