lexiara

Defined terms — DIRECTIVE 2011/83/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 25 October 2011 on consumer rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council and repealing Council Directive 85/577/EEC and Directive 97/7/EC of the European Parliament and of the Council (Text with EEA relevance)

European Union · 32011L0083 · 123 provisions

14 defined in this instrument, 7 borrowed from other acts.

All provisions · All instruments

ancillary contract — a contract by which the consumer acquires goods or services related to a distance contract or an off-premises contract and where those goods are supplied or those services are provided by the trader or by a third party on the basis of an arrangement between that third party and the trader Article 2 — Definitions
business premises — (a) any immovable retail premises where the trader carries out his activity on a permanent basis; or (b) any movable retail premises where the trader carries out his activity on a usual basis Article 2 — Definitions
commercial guarantee — any undertaking by the trader or a producer (the guarantor) to the consumer, in addition to his legal obligation relating to the guarantee of conformity, to reimburse the price paid or to replace, repair or service goods in any way if they do not meet the specifications or any other requirements not related to conformity set out in the guarantee statement or in the relevant advertising available at the time of, or before the conclusion of the contract Article 2 — Definitions
compatibility — borrowed from another act; this instrument states no meaning of its own Article 2 — Definitions
consumer — any natural person who, in contracts covered by this Directive, is acting for purposes which are outside his trade, business, craft or profession Article 2 — Definitions
digital content — borrowed from another act; this instrument states no meaning of its own Article 2 — Definitions
digital service — borrowed from another act; this instrument states no meaning of its own Article 2 — Definitions
distance contract — any contract concluded between the trader and the consumer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the trader and the consumer, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded Article 2 — Definitions
durable medium — any instrument which enables the consumer or the trader to store information addressed personally to him in a way accessible for future reference for a period of time adequate for the purposes of the information and which allows the unchanged reproduction of the information stored Article 2 — Definitions
financial service — any service of a banking, credit, insurance, personal pension, investment or payment nature Article 2 — Definitions
functionality — borrowed from another act; this instrument states no meaning of its own Article 2 — Definitions
goods — borrowed from another act; this instrument states no meaning of its own Article 2 — Definitions
interoperability — borrowed from another act; this instrument states no meaning of its own Article 2 — Definitions
off-premises contract — any contract between the trader and the consumer: (a) concluded in the simultaneous physical presence of the trader and the consumer, in a place which is not the business premises of the trader; (b) for which an offer was made by the consumer in the same circumstances as referred to in point (a); (c) concluded on the business premises of the trader or through any means of distance communication immediately after the consumer was personally and individually addressed in a place which is not the business premises of the trader in the simultaneous physical presence of the trader and the consumer; or (d) concluded during an excursion organised by the trader with the aim or effect of promoting and selling goods or services to the consumer Article 2 — Definitions
online marketplace — a service using software, including a website, part of a website or an application, operated by or on behalf of a trader which allows consumers to conclude distance contracts with other traders or consumers Article 2 — Definitions
personal data — borrowed from another act; this instrument states no meaning of its own Article 2 — Definitions
provider of an online marketplace — any trader which provides an online marketplace to consumers Article 2 — Definitions
public auction — a method of sale where goods or services are offered by the trader to consumers, who attend or are given the possibility to attend the auction in person, through a transparent, competitive bidding procedure run by an auctioneer and where the successful bidder is bound to purchase the goods or services Article 2 — Definitions
sales contract — any contract under which the trader transfers or undertakes to transfer ownership of goods to the consumer, including any contract having as its object both goods and services Article 2 — Definitions
service contract — any contract other than a sales contract under which the trader supplies or undertakes to supply a service, including a digital service, to the consumer Article 2 — Definitions
trader — any natural person or any legal person, irrespective of whether privately or publicly owned, who is acting, including through any other person acting in his name or on his behalf, for purposes relating to his trade, business, craft or profession in relation to contracts covered by this Directive Article 2 — Definitions