art_21__text_1
CRD
Member States shall ensure that where the trader operates a telephone line for the purpose of contacting him by telephone in relation to the contract concluded, the consumer, when contacting the trader is not bound to pay more than the basic rate.
National law under this provision
1 national measure recorded under this provision, in 1 form — sign in to view the analysis.
← Article 21 · All articles · art_21__text_2 →
Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as consolidated on 2022-05-28; changes after this date are not shown.