(c) Regulation on consumer ODR — Regulation (EU) No 524/2013 of the European Parliament and…

(c)

Regulation on consumer ODR

Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on consumer ODR) · European Union

without delay transmit the following information to the ODR platform: the date of receipt of the complaint file; the subject-matter of the dispute; the date of conclusion of the ADR procedure; the result of the ADR procedure;

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Source: EUR-Lex (Cellar) · retrieved 2026-11-05 · Text as adopted (Official Journal); later amendments are not incorporated in this text.