4.

Competent authorities shall have at least the following enforcement powers: the power to adopt interim measures to avoid the risk of serious harm to the collective interests of consumers; the power to seek to obtain or to accept commitments from the trader responsible for the infringement covered by this Regulation to cease that infringement; the power to receive from the trader, on the trader’s initiative, additional remedial commitments for the benefit of consumers that have been affected by the alleged infringement covered by this Regulation, or, where appropriate, to seek to obtain commitments from the trader to offer adequate remedies to the consumers that have been affected by that infringement; where applicable, the power to inform, by appropriate means, consumers that claim that they have suffered harm as a consequence of an infringement covered by this Regulation about how to seek compensation under national law; the power to order in writing the cessation of infringements covered by this Regulation by the trader; the power to bring about the cessation or the prohibition of infringements covered by this Regulation; where no other effective means are available to bring about the cessation or the prohibition of the infringement covered by this Regulation and in order to avoid the risk of serious harm to the collective interests of consumers: the power to remove content or to restrict access to an online interface or to order the explicit display of a warning to consumers when they access an online interface; the power to order a hosting service provider to remove, disable or restrict access to an online interface; or where appropriate, the power to order domain registries or registrars to delete a fully qualified domain name and to allow the competent authority concerned to register it; including by requesting a third party or other public authority to implement such measures; the power to impose penalties, such as fines or periodic penalty payments, for infringements covered by this Regulation and for the failure to comply with any decision, order, interim measure, trader’s commitment or other measure adopted pursuant to this Regulation. The penalties referred to in point (h) shall be effective, proportionate and dissuasive, in accordance with the requirements of Union laws that protect consumers’ interests. In particular, due regard shall be given, as appropriate, to the nature, gravity and duration of the infringement in question.

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Source: EUR-Lex (Cellar) · retrieved 2026-10-10 · Text as adopted (Official Journal); later amendments are not incorporated in this text.