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| 112. | Whilst the description of the main ranking parameters must be part of the terms and conditions, providers of online intermediation services can choose how to best communicate to their business users and give prominence to the required description. They could, for example, take steps that direct business users to the exact location of the description and/or include it in Q&A sections, tutorials, guidelines, pop-up windows, video messages or in other forms. However, the information should not be inconsistent nor spread out over different tools or media, if that has the effect of making the information in question no longer easily available or plain and intelligible.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.