§2.3 Information on the economic operator referred to in Article 4

The name (or registered trade name/trademark) and contact details (including postal address) of the economic operator referred to in Article 4 must be indicated on at least one of the following (Article 4(4) of the Regulation): — the product, — its packaging, i.e. the sales packaging, — the parcel, i.e. packaging to facilitate handling and transport, — an accompanying document, e.g. declaration of conformity/performance (18). NB: If the economic operator referred to in Article 4 is an EU manufacturer or an importer, this information is normally already required under sector-specific legislation (see Section 4). Those requirements may be more restrictive as to the place where the information is indicated, and have to be complied with. A website address may be given in addition to, but not instead of, a postal address (normally made up of a street/postbox, building number, postcode and town). Also, it is useful to include an email address and/or phone number to facilitate swift contacts with the relevant authorities. It is possible that multiple economic operators’ names and contact details are indicated on or with the product. While there may be no explicit requirement that these be preceded by ‘manufactured by’, ‘imported by’, ‘represented by’ or ‘fulfilled by’, the information should not mislead the market surveillance authorities. Where the operators’ roles are not specified, the authorities will have to determine them themselves. Each economic operator should be able to prove its role. There is no obligation to translate the English terms ‘manufactured by’, ‘imported by’, ‘represented by’ or ‘fulfilled by’; these English terms are considered easily understandable throughout the EU. The name and contact details of the economic operator referred to in Article 4 have to be present when the product is declared for free circulation at customs (Article 26(1)(d) of the Regulation). Therefore, in case the product is aimed for release for free circulation in the EU and no further processing on the product is foreseen after its shipment (19), economic operators outside the EU offering products for sale should make sure that they are indicated in the way described above, adding them (or having them added) prior to shipping if necessary.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-07