lexiara

sec_3_3_4__para

COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union

The above information requirement refers to any out-of-court complaint and redress mechanism to which the trader is subject, including mechanisms, which are within the scope of Directive 2013/11/EU of the European Parliament and of the Council (95) on alternative dispute resolution for consumer disputes (‘Directive on consumer ADR’).

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.