sec_3_3_4__para__6
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
In addition, Article 14(1) of Regulation (EU) No 524/2013 of the European Parliament and of the Council (98) on online dispute resolution for consumer disputes (Regulation on consumer ODR) requires traders established within the Union engaging in online sales or service contracts, and online marketplaces established within the Union, to provide on their websites an electronic link to the ODR platform (99).
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.