sec_5_2__para__3
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
However, these model instructions on withdrawal in Annex I(A) are not mandatory and the trader may adjust their wording, for example, using the terms ‘I/me’ instead of ‘we/us’ if the trader is an individual entrepreneur or displaying the trader’s identity and contact details in the header of the form and referring to these details in the text.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.