sec_5_2__para__4
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
By contrast, if the right of withdrawal under Article 6(1)(h) applies, the trader should always provide the consumer with the model withdrawal form set out in Annex I(B), even if the trader also gives the consumer the option of filling in and sending a form on its website about the right of withdrawal, in line with Article 11(3). Different rules apply regarding the provision of the model withdrawal form when contracts are concluded over means of distance communication with limited space or time in accordance with Article 8(4) – see section 4.2.4.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.