sec_5_5_4__para__11
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
In relation to the right of withdrawal under the replaced Distance Selling Directive 97/7/EC the Court ruled in case C-489/07 Pia Messner (129) that a national rule placing on the consumer the onus of proving that they did not use those goods during the period for withdrawal in a manner which went beyond what was necessary to permit them to make effective use of his right of withdrawal would adversely affect the efficiency and effectiveness of the right of withdrawal.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.