sec_5_5_4__para__12
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
According to Article 14(5), the consumer does not incur any liability as a consequence of the exercise of the right of withdrawal, except as provided in the Directive. In this respect, the judgement in the Messner case also confirmed that a seller may not claim compensation for the value of the use derived by the consumer from the goods in the interim period before their return to the trader (130).
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.