sec_5_5_4__para__17
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
Article 6(1)(h) does not contain any specific requirement to inform the consumer about the liability for diminished value of the goods upon exercising the right of return. However, information about the diminished value of the goods is included in the model instructions on withdrawal set out in Annex I(A). Providing this information could be useful for both consumers and traders even where the trader does not follow these model instructions.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.