sec_5_6_2__para__10
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
The obligation for the trader to request the consumer to acknowledge that, once the contract has been fully performed by the trader, the consumer will no longer have the right of withdrawal, which was added to Article 7(3) and 8(8) by Directive (EU) 2019/2161, is not relevant in the case of services provided under sales contracts. This obligation concerns only service contracts, as only service contracts are subject to the exception from the right of withdrawal provided in point (a) of the first paragraph of Article 16.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.