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For example, a distance or off-premises sales contract may provide for delivery and installation of a household appliance. If the consumer expressly requests the trader to install the appliance immediately upon its delivery, but then decides to withdraw from the contract within the right of withdrawal period (14-days from delivery), the trader would be entitled to compensation for the installation costs (in addition to any compensation for the diminished value of the appliance, if applicable).

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.