sec_5_8_2__para__4
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
The consumer will not bear any cost for what has been provided also where the provision of services or public utilities has been completed (fully performed) before the exercise of the right of withdrawal, including during the extended period under Article 10, except where the trader has complied with the formal requirements of Article 7(3) or 8(8) which results in the consumer’s loss of the right of withdrawal in accordance with point (a) of the first paragraph of Article 16 (see section 5.6.1 for more information).
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.