5.8.3. Consequences regarding online digital content

COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union

As regards contracts for online digital content, if any of the three conditions provided in point (m) of the first paragraph of Article 16 is not fulfilled (see section 5.7), and the consumer exercises the right of withdrawal, Article 14(4)(b) applies and entitles the consumer either not to pay for the content received or be reimbursed for the amounts paid:

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.