sec_3_5__para

COMMISSION NOTICE – Guidance on the interpretation and application of Directive 2005/29/EC of the European Parliament and of the Council concerning unfair business-to-consumer commercial practices in the internal market · European Union

Directive (EU) 2019/2161 added to the UCPD a new banned commercial practice in Point 23a, which prohibits traders from reselling to consumers tickets to cultural and sports events that they have acquired by using specialised software (‘bots’).

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.