sec_4_2_10__para__3 — COMMISSION NOTICE – Guidance on the interpretation and application of Directive…

sec_4_2_10para3

COMMISSION NOTICE – Guidance on the interpretation and application of Directive 2005/29/EC of the European Parliament and of the Council concerning unfair business-to-consumer commercial practices in the internal market · European Union

Such practices may also constitute an infringement of other areas of EU law. Since 3 December 2018, the Geo-Blocking Regulation (381) prohibits online traders to discriminate between EU customers based on their nationality, residence or establishment. The Commission issued detailed guidance on the regulation in its Questions & Answers document (382). For online services related to non-audiovisual works protected by copyright (such as e-books, video games, music and software), the non-discrimination provision – i.e. the obligation to allow foreign customers to access and benefit from the same offers as local customers – does not apply under the Regulation. However, other rules in the Geo-Blocking Regulation, such as those prohibiting the discriminatory blocking of access to online interfaces and re-routing without the customer's prior consent (Article 3) as well as discrimination for reasons related to payment (Article 5), do apply to the aforementioned services.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.