3.1.2. I am an authorised representative: what are my obligations under the GPSR?
In the mandate, the manufacturer asks you to perform at least the following main tasks to provide according to the GPSR, but a mandate may of course cover a wider range of tasks according to your general freedom of contract: to provide market surveillance authorities with all information and documentation necessary to demonstrate the safety of a product covered by your mandate in an official language which can be understood by the relevant authorities. if there is reason to believe or suspect that a product under your mandate is dangerous, to inform the manufacturer thereof; to notify the competent national authorities via a notification to the Safety Business Gateway (see part 3.4.3) about any action taken to eliminate risks posed by product(s) covered by the mandate, unless information about these risks has been provided by the manufacturer already; and to cooperate with the competent national authorities at their request on any action taken to eliminate risks posed by products covered by the mandate. On request, you must provide market surveillance authorities with a copy of this mandate. Internal processes: you should have internal processes for product safety in place that allow you to comply with your obligations under the GPSR (e.g., quality controls, complaint handling, knowledge of EU legislation via training of staff on product safety and the introduction of product safety learning paths). You should fully cooperate with market surveillance authorities on product safety aspects (as explained in point 3.4.5.). It is also important to underline that you can also be designated by the manufacturer to perform the tasks of the responsible person for the product. In this case, you will be subject to the additional obligations of the responsible person as explained in point 3.2.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-07 · Text as adopted (Official Journal); later amendments are not incorporated in this text.