Schedule 17, Part III, paragraph 13(3)
FSMA 2000
Financial Services and Markets Act 2000 · United Kingdom
The FCA may make rules providing that a complaint is not to be entertained (except in specified circumstances) if the complainant has not previously communicated its substance to the respondent and given him a reasonable opportunity to deal with it.
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Source: legislation.gov.uk · retrieved 2026-09-04