Schedule 3, paragraph 2

A regulator may consider a complaint about a term or notice to which this Schedule applies (a “relevant complaint”). If a regulator other than the CMA intends to consider a relevant complaint, it must notify the CMA that it intends to do so, and must then consider the complaint. If a regulator considers a relevant complaint, but decides not to make an application under paragraph 3 in relation to the complaint, it must give reasons for its decision to the person who made the complaint.

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Source: legislation.gov.uk · retrieved 2026-07-30