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CRA 2015 — Consumer Rights Act 2015

law · United Kingdom · ukpga/2015/15

1710 provisions

Defined terms · All instruments · Conformity of goods and remedies · Internet · Pre-contract information · Unfair contract terms · advertising · collective interest · consumer · consumer

1 Where Part 1 applies
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7
2 Key definitions
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3 Contracts covered by this Chapter
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4 Ownership of goods
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2
5 Sales contracts
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6 Contracts for the hire of goods
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2
7 Hire-purchase agreements
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8 Contracts for transfer of goods
9 Goods to be of satisfactory quality
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10 Goods to be fit for particular purpose
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11 Goods to be as described
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12 Other pre-contract information included in contract
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13 Goods to match a sample
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14 Goods to match a model seen or examined
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15 Installation as part of conformity of the goods with the contract
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2
16 Goods not conforming to contract if digital content does not conform
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17 Trader to have right to supply the goods etc
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9
18 No other requirement to treat term about quality or fitness as included
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19 Consumer's rights to enforce terms about goods
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20 Right to reject
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21 Partial rejection of goods
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22 Time limit for short-term right to reject
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23 Right to repair or replacement
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24 Right to price reduction or final right to reject
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25 Delivery of wrong quantity
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26 Instalment deliveries
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27 Consignation, or payment into court, in Scotland
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28 Delivery of goods
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29 Passing of risk
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30 Goods under guarantee
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31 Liability that cannot be excluded or restricted
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32 Contracts applying law of a country other than the UK
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33 Contracts covered by this Chapter
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34 Digital content to be of satisfactory quality
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35 Digital content to be fit for particular purpose
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36 Digital content to be as described
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37 Other pre-contract information included in contract
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38 No other requirement to treat term about quality or fitness as included
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2
39 Supply by transmission and facilities for continued transmission
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40 Quality, fitness and description of content supplied subject to modifications
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41 Trader's right to supply digital content
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2
42 Consumer's rights to enforce terms about digital content
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43 Right to repair or replacement
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44 Right to price reduction
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45 Right to a refund
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5
46 Remedy for damage to device or to other digital content
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47 Liability that cannot be excluded or restricted
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48 Contracts covered by this Chapter
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3A
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49 Service to be performed with reasonable care and skill
1
2
50 Information about the trader or service to be binding
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5
51 Reasonable price to be paid for a service
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3
52 Service to be performed within a reasonable time
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4
53 Relation to other law on contract terms
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2
54 Consumer's rights to enforce terms about services
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7
55 Right to repeat performance
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4
56 Right to price reduction
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6
57 Liability that cannot be excluded or restricted
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7
58 Powers of the court
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59 Interpretation
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60 Changes to other legislation
61 Contracts and notices covered by this Part
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62 Requirement for contract terms and notices to be fair
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63 Contract terms which may or must be regarded as unfair
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64 Exclusion from assessment of fairness
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6
65 Bar on exclusion or restriction of negligence liability
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66 Scope of section 65
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4
67 Effect of an unfair term on the rest of a contract
68 Requirement for transparency
1
2
69 Contract terms that may have different meanings
1
2
70 Enforcement of the law on unfair contract terms
1
2
71 Duty of court to consider fairness of term
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2
3
72 Application of rules to secondary contracts
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2
3
4
73 Disapplication of rules to mandatory terms and notices
1
2
74 Contracts applying law of a country other than the UK
1
2
75 Changes to other legislation
76 Interpretation of Part 2
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3
77 Investigatory powers etc
1
2
78 Amendment of weights and measures legislation regarding unwrapped bread
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79 Enterprise Act 2002: enhanced consumer measures and other enforcement
1
2
80 Contravention of code regulating premium rate services
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5
81 Private actions in competition law
82 Appointment of judges to the Competition Appeal Tribunal
1
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3
83 Duty of letting agents to publicise fees etc
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3
3A
3B
3C
4
5
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9
84 Letting agents to which the duty applies
1
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3
85 Fees to which the duty applies
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2
86 Letting agency work and property management work
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4
87 Enforcement of the duty
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1A
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2A
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6A
6B
6C
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88 Supplementary provisions
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89 Qualifying institutions for the purposes of the student complaints scheme
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90 Duty to provide information about tickets
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91 Prohibition on cancellation or blacklisting
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92 Duty to report criminal activity
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93 Enforcement of this Chapter
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94 Duty to review measures relating to secondary ticketing
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95 Interpretation of this Chapter
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4
96 Power to make consequential provision
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97 Power to make transitional, transitory and saving provision
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98 Financial provision
99 Extent
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100 Commencement
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101 Short title
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16B
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16C
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16D
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16E
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16G
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16H
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16I
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16J
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17A
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17B
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30A
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31
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32
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1A
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10
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11
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12
13
1B
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19
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22
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24
1A
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26
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3
27
1
2
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28
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32
33
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35
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36
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38
3A
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40
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41
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42
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50
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53
4A
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7
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59
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60
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61
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63
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65
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66
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67
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83
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84
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85
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5
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6
10A
10B
10C
10D
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5ZA
5ZB
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10
1A
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5
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25
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2
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30
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2
31
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4
1
2
1
2
32
2A
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1
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34
35
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37
11
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3
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7A
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