Section 21(10)

That right does not apply— if none of section 20(10) to (12) applies, to the extent that anything to which section 20(12) applies cannot be given back in its original state, or to the extent that anything the consumer transferred under the contract cannot be divided so as to give back only the amount, or part of the amount, to which the consumer is entitled.

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Source: legislation.gov.uk · retrieved 2026-07-30