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Section 21(7)

CRA 2015
Consumer Rights Act 2015 · United Kingdom

From the time when a consumer rejects goods under this section— the trader has a duty to give the consumer a refund in respect of those goods (subject to subsection (10)), and the consumer has a duty to make those goods available for collection by the trader or (if there is an agreement for the consumer to return rejected goods) to return them as agreed.

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Source: legislation.gov.uk · retrieved 2026-07-30