Section 93(5)

But in the case of a breach of a duty in section 90 or a prohibition in section 91 an enforcement authority may not impose a financial penalty on a person (“P”) if the authority is satisfied on the balance of probabilities that— the breach was due to— a mistake, reliance on information supplied to P by another person, the act or default of another person, an accident, or another cause beyond P's control, and P took all reasonable precautions and exercised all due diligence to avoid the breach.

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Source: legislation.gov.uk · retrieved 2026-07-30